Equal Access Guide

Equal Access Guide

The OC Fair & Event Center strives to offer an event that suits the needs of all its guests. This guide provides an overview of the services and facilities offered to patrons with disabilities and special needs during the annual OC Fair. Information provided here should be used in conjunction with this year’s Fair brochure or event guide available on-grounds. The OC Fair’s Guest Services Department is on-hand to help any guests with questions or needing assistance.

Disabled Access

At the OC Fair and the Pacific Amphitheatre, we seek to diligently provide access for all visitors by actively working to increase the ease of access for patrons with disabilities throughout the fairgrounds. Each admission gate has at least one accessible ticket booth. Exhibit halls, entertainment venues and vendor booths are accessible to patrons who use wheelchairs. Staff members are also available for assistance. For patrons who are concerned that they are unable to stand and wait in lines for long periods, we recommend taking advantage of wheelchair rental services available during the OC Fair located inside each public admission gate.

Performances

Accessible seats in the Pacific Amphitheatre, The Hangar and Action Sports Arena can be reserved through ticketmaster.com or the OC Fair Box Office at (714) 708-1500. For shows not requiring a reserved seat/ticket, Security/Guest Services staff is available to assist guests.

ADA Ticket Fraud

ADA ticket fraud includes, but is not limited to, the misrepresentation of a disability. Management reserves the right to take appropriate action regarding misrepresentation, which may result in relocation, revocation of tickets or ejection.

Patrons with Hearing Impairments

Interpretive signers may be available upon request for hearing impaired guests. We ask that you please allow a minimum of ten (10) business days prior to the event date for this type of request so that a signer can be secured and the performer can be contacted for information that may be required by the signer. To request an interpretive signer, please call OC Fair Guest Services at (714) 708-1547 or email thollman@ocfair.com.

Assisted listening devices are available at all reserved seat/ticket events in the Pacific Amphitheatre, The Hangar and Action Sports Arena. The distribution point for these devices is in the Pacific Amphitheatre inside the concourse area behind the Box Office. In The Hangar and Action Sports Arena, patrons can borrow devices by contacting a Guest Services staff member located inside either venue. Patrons will be required to leave their current California-issued identification as security for the device.

TDD (Telecommunications Device for the Deaf)

To assist hearing-impaired guest to purchase tickets, please call (800) 943-4327 and type your request or question.

Service Animals

Service dogs and miniature horses are welcome at the OC Fair and Pacific Amphitheatre provided they are on a leash or maintained at all times. For the safety of the animal, the owner and other riders, service animals are not permitted on rides. A member of your party must remain with the animal at all times. Currently, the ADA provides no definition of therapy, comfort or emotional support service animals and as such are not considered service animals and are not permitted at the OC Fair or the Pacific Amphitheatre.

Parking

Parking spaces are reserved for patrons with disabilities in close proximity to all admission gate entrances with easy access. Parking rates are $10 for cars and $20 for buses or limos. Please remember to display your ID placard in your vehicle’s windshield before parking in any parking space for people with disabilities.

First Aid

The First Aid station is located behind The Hangar building across from the Safety/Guest Relations Office while the OC Fair is open. Emergency Medical Technicians (EMTs) are on duty at all times. Please call (714) 708-1588 for emergencies on-site at the OC Fair.

Restrooms

Restroom facilities on the property can accommodate disabled guests and guests in wheelchairs. The most comfortable restrooms are the newly refurbished facilities in the Livestock Area, Park Plaza, The Courtyard and the larger exhibit halls (Anaheim, Costa Mesa, Huntington Beach and Los Alamitos Buildings). Please see the OC Fair map, available in the printed Event Schedule or on Information Booths, for all restroom locations.

Wheelchairs

During the annual OC Fair, rent wheelchairs and powered scooters at each admission gate. Cash only at Green and Yellow Gates. Credit Card payment available only at Blue Gate. Equipment can be booked in advance, driver’s license is required and held as deposit. Click here for rental information.

Smoking

During OCFEC-produced events (i.e. OC Fair, Imaginology) smoking and the use of electronic cigarettes, vaporizers and oil/wax pens is prohibited.

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